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Omni-Channel Contact

We create Partnerships. We build Solutions.

Omni-Channel Contact

 

Phone calls are important. But we live in a world where ‘contact’ has evolved into much much more than that.

Clients and Customers demand ease-of-access and convenience. They want to interact via texts, instant messaging (WhatsApp, Facebook Messenger), Facebook pages and emails.

Whatever your Contact campaign entails, whether it be Inbound, Outbound or Blended, we are able to accommodate all these contact channels for you in a way that adds value to your business and strengthens the commitment and loyalty from your customers.

Sales are accomplished much more efficiently if people can order via WhatsApp, email or Facebook.

The same goes for service requests or the gathering of information. If you are able to approach your customers via a variety of channels every aspect of your business becomes more efficient and profitable.

Our clients benefit from our ability to provide Contact options that cover every platform that is in popular use by clients and customers.

As always, we set up your campaign on a bespoke platform, built specifically around your needs. Our systems are flexible and can adapt as your needs change and your business grows.

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The Future is Calling!

Contact Sales

 

+27 12 997 7498

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