You need to focus on what your business does best, but you also need to provide your valuable customers with an effective avenue to contact you.
You have worked hard and applied a lot of money and resources to gain your market, so you want to make sure you do not lose any of it to a competitor.
We set up a focused and well-trained Service/Contact desk for your business, working on a system specifically designed around your needs. If needed, it will integrate with your existing systems as well.
Know that whether it is a Service, Sales, Query or Complaint call, your valuable customer will be dealt with efficiently and professionally in a way that builds and solidifies your customer base.
This is ideal for handling responses to a marketing/advertising campaign and also if you need to get feedback from your market in a short space of time.
Our team will capture the responses and deal with the incoming calls in a way that enhances the perceived value of your business.
If your business relies on sales via incoming calls (either for direct orders or quote generation) then we will create an Order Desk for your business that will smoothly and efficiently integrate with your existing sales and fulfilment functions.
Get the maximum efficiency out of your order taking and quote generation activities by having a focused well-trained team take care of that important aspect on your business.
We design a bespoke interface that caters for all the required information and functionality.