We are an effective Contact Solution.
In order to have an effective Contact Solution you do not need endless frills. You need a campaign, focused on YOUR requirements, that achieves the RESULTS your business needs. This is Indlovu Connect.
A 21st century solution for all your Contact needs, whether they be Inbound, Outbound, Blended or Omni-Channel.
Our solutions are FLEXIBLE, you tell us what your business needs. Whether you need 2 seats or 200, your solution will be focused, complete and flexible. We have the expertise and systems to make the best possible solution available to you.
Smaller and Medium sized companies often find it difficult to obtain an affordable Contact / Business Process partner that is ALSO a provider of high quality and future-proof services.
Very often the established premium contact providers require too many seats to make the proposition viable for small & medium sized businesses.
Indlovu Connect was created to remove this obstacle and allow even small businesses access to premium quality outsourced services while also being able to cater for very large contact-focused operations.
We provide every possible Contact Solution that your business may need:
We put together focused and high-quality outbound sales campaigns for both service and physical product offerings.
You need to focus on what your business does best, but you also need to provide your valuable customers with an effective avenue to contact you.
Not all contact activities are as straightforward as simply ‘Inbound’ or ‘Outbound’
Phone calls are important. But we live in a world where ‘contact’ has evolved into much much more than that.
Compliance & Quality
All our systems, processes and activities are designed around POPI compliance from the outset.
We believe that every business should give back in order to make our country a better place.
Who We Are
Indlovu Connect, firmly rooted in South Africa and presenting the best of what the sophisticated and well-developed South African Call Centre industry can offer.
We create Partnerships. We build Solutions.